---
updatedAt: 2026-06-27T12:05:30.000Z
agentTools:
  projectIndex: https://foxentry.dev/llms.txt
---

# FAQ

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<div class="fox-faq">

<p class="fox-faq__intro">Quick answers for developers integrating the Foxentry REST API. Can't find what you need? Reach us at <a href="mailto:dev@foxentry.com">dev@foxentry.com</a>.</p>

<h3 class="fox-faq__sec">🚀 Getting started</h3>

<details open>
<summary>How do I create an API project?</summary>
<div class="fox-faq__body">
<p>Sign in to <a href="https://app.foxentry.com/login">our app</a> and create a new project from your dashboard. Name it, choose whether it's for you or for a client, and pick the <strong>Application</strong> project type — that's the one for REST API integrations.</p>
<div class="fox-faq__tip">💡 Building a website or e-shop instead of an app? Consider a <strong>Web project (script)</strong> — you drop a snippet into your site (or GTM) and get ready-made autocomplete, validation and the <em>Fix autocomplete</em> feature without writing any frontend code.</div>
</div>
</details>

<details>
<summary>Where do I get my API key?</summary>
<div class="fox-faq__body">
<p>In <a href="https://app.foxentry.com/login">the app</a>, open your project → <strong>Settings</strong> → <strong>API keys</strong> → <strong>Create API key</strong>. A project can have any number of keys, so you can separate e.g. production from testing, or per-developer access.</p>
<p>When creating a key you can set a <strong>name</strong>, an optional <strong>expiration</strong>, and an <strong>IP restriction</strong>.</p>
<div class="fox-faq__tip">🔐 The full key is shown <strong>only once</strong>, right after it's created — afterwards you'll see just part of it. Store it somewhere safe (e.g. a password manager). If you lose it, you'll need to generate a new one.</div>
</div>
</details>

<details>
<summary>Can I try it for free?</summary>
<div class="fox-faq__body">
<p>Yes! Every new API project comes with a <strong>14-day free trial</strong> — currently <strong>50 requests for each of our services</strong> — so you can test everything end to end.</p>
<p>New here? Just <a href="https://app.foxentry.com/registration">sign up</a>. Already a client? Simply create a new project in the app.</p>
</div>
</details>

<h3 class="fox-faq__sec">🔌 Using the API</h3>

<details>
<summary>How do I authenticate and make my first call?</summary>
<div class="fox-faq__body">
<p>Send your key as a Bearer token in the request header, and specify the API version:</p>
<p><code>Authorization: Bearer YOUR_API_KEY</code><br><code>Api-Version: 2.1</code></p>
<p>Full details, headers and a "Try it" console are on the <a href="https://foxentry.dev/reference/authentication">Authentication</a> and <a href="https://foxentry.dev/reference/api-call">API call</a> pages.</p>
</div>
</details>

<details>
<summary>Which API version should I use, and how do I pin it?</summary>
<div class="fox-faq__body">
<p>The latest version is <strong>2.1</strong>. If you don't send the <code>Api-Version</code> header, the API uses the latest version automatically. To pin a specific version, send e.g. <code>Api-Version: 2.1</code>.</p>
<p>Upgrading from 2.0? See the <a href="https://foxentry.dev/reference/migrating-from-api-version-2-0">Migrating from 2.0</a> guide — it lists the breaking changes for names and phone numbers.</p>
</div>
</details>

<details>
<summary>Do you have SDKs?</summary>
<div class="fox-faq__body">
<p>Yes — official open-source SDKs handle request/response formatting for you and cut integration time significantly:</p>
<table>
<thead><tr><th>Language</th><th>Requirement</th><th>Repo</th></tr></thead>
<tbody>
<tr><td>PHP</td><td>8.1+</td><td><a href="https://github.com/Foxentry/php-sdk">php-sdk</a></td></tr>
<tr><td>JavaScript / TS</td><td>Node 18+</td><td><a href="https://github.com/Foxentry/js-sdk">js-sdk</a></td></tr>
<tr><td>C#</td><td>.NET 8.0+</td><td><a href="https://github.com/Foxentry/c-sharp-sdk">c-sharp-sdk</a></td></tr>
<tr><td>Swift</td><td>5.0+</td><td><a href="https://github.com/Foxentry/swift-sdk">swift-sdk</a></td></tr>
<tr><td>Kotlin</td><td>Java 17+</td><td><a href="https://github.com/Foxentry/kotlin-sdk">kotlin-sdk</a></td></tr>
</tbody>
</table>
</div>
</details>

<details>
<summary>What can the API validate?</summary>
<div class="fox-faq__body">
<p>Five data categories, each with validation, autocomplete and detailed lookups where applicable:</p>
<ul>
<li>📍 <strong>Addresses</strong> — validation, autocomplete, localization, detailed info</li>
<li>💼 <strong>Companies</strong> — validation, autocomplete, detailed registry info</li>
<li>✉️ <strong>Emails</strong> — validation, domain autocomplete</li>
<li>📞 <strong>Phone numbers</strong> — validation, prefix suggestions</li>
<li>👤 <strong>Names</strong> — validation, correction, vocative &amp; gender, name days</li>
</ul>
<p>Browse all endpoints on the <a href="https://foxentry.dev/reference/intro">API Reference</a>.</p>
</div>
</details>

<details>
<summary>Which countries do you support?</summary>
<div class="fox-faq__body">
<p>Coverage keeps growing. Emails and phone numbers work worldwide; addresses, companies and names depend on the country. See the always-current list on the <a href="https://foxentry.dev/reference/supported-countries">Supported countries</a> page.</p>
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</details>

<h3 class="fox-faq__sec">💳 Credit &amp; billing</h3>

<details>
<summary>I'm getting a 402 / "No credit available" error</summary>
<div class="fox-faq__body">
<p>That means your project has run out of credit — authentication is fine, there's just nothing to draw from. Top up in your project administration at <a href="https://app.foxentry.com/login">app.foxentry.com</a> and the calls will go through again.</p>
<div class="fox-faq__tip">💡 To avoid this in production, enable <strong>automatic top-up</strong> — the system re-buys your package when credit drops below a threshold (available with card payment).</div>
</div>
</details>

<details>
<summary>How do I top up credit?</summary>
<div class="fox-faq__body">
<p>In the app, open <strong>Tariff / credit packages</strong> → <strong>Choose tariff</strong>, then pick a model:</p>
<ul>
<li><strong>Monthly tariffs</strong> — a set number of requests that resets each period; best for stable, high-volume projects.</li>
<li><strong>Credit packages</strong> — a bundle of credits valid for 2 years, drawn down as you use them; best for smaller or seasonal projects.</li>
</ul>
<p>You configure services per category (addresses, companies, emails, phones, names) and pay by card (Braintree) or bank transfer.</p>
</div>
</details>

<details>
<summary>What's the pricing?</summary>
<div class="fox-faq__body">
<p>You pay only for what you use — each request deducts its value from your credit. See the full price list <a href="https://foxentry.com/rest-api-price-list">here</a>. Pay as you go (or pay as you grow).</p>
</div>
</details>

<h3 class="fox-faq__sec">🔐 Security &amp; keys</h3>

<details>
<summary>How do I keep my API key secure?</summary>
<div class="fox-faq__body">
<ul>
<li>Store it in a password manager — it's shown in full only once.</li>
<li>Set an <strong>expiration</strong> date so a leaked key stops working after a while.</li>
<li>Add an <strong>IP restriction</strong> so the key only works from your servers.</li>
<li>If you suspect a key was exposed, use <strong>Regenerate key</strong> in the app — the old one stops working immediately.</li>
</ul>
</div>
</details>

<details>
<summary>Do API keys expire?</summary>
<div class="fox-faq__body">
<p>Only if you want them to. Expiration is optional — set it when creating a key, or add it later via the key's <strong>… → Edit</strong> menu. Leave it empty for an unlimited key. Rotating keys regularly is good practice for security.</p>
</div>
</details>

<details>
<summary>How is my data protected?</summary>
<div class="fox-faq__body">
<p>Personal data is sacred to us — we never store it. Every entry is anonymized and encrypted, with no decryption key, so even in the event of an attack your data can't be stolen.</p>
<p>More in our <a href="https://foxentry.com/privacy-policy">privacy policy</a>, <a href="https://foxentry.com/gdpr-information">GDPR information</a> and <a href="https://foxentry.com/our-data-code">data code</a>.</p>
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</details>

<h3 class="fox-faq__sec">🆘 Support</h3>

<details>
<summary>Need more help?</summary>
<div class="fox-faq__body">
<p>If you can't find the answer in the <a href="https://foxentry.dev/reference/intro">documentation</a>, reach out — Monday to Friday, 9:30–17:00:</p>
<div class="fox-faq__contact">
<div><strong>E-mail:</strong> <a href="mailto:dev@foxentry.com">dev@foxentry.com</a></div>
<div><strong>Helpline:</strong> +420 277 278 678</div>
</div>
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</details>

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